DHL Head Office, Accra i Accra

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kommentar 5

• en

  Elisha Odoom

  :: 24 April 2018 16:04:14

  I have been calling your phones like crazy and none seem to be working. so much for delivery services...

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  Isaac Dery

  :: 20 July 2017 22:08:03

  So, I called DHL head office to find out the possibility of sending a proxy form for a friend to pick up my US visa for me and this lady told me that it's not allowed. This was a blatant lies Cos the US embassy told me it was possible. When I tried convincing this lady on this, she went like 'you can't teach me my job'. Quite rude n unprofessional. I had to travel far just to pick up my visa. Shame unto her

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  JOSEPH KODO

  :: 20 June 2017 10:22:22

  I called on June 20,2017 from the US to asked few questions concerning my wife submitting her passport. Beauty Adams answered my questions nicely and professionally. I was very pleased !! Thank you Beauty Adams

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  Kay Bee

  :: 17 June 2017 08:16:01

  Got a highly important document sent to me from Ghana(to Germany) since Monday. Today is Saturday. I have tried all the DHL telephone numbers as none of the tracking numberS reveals the location of my document. I always call within working hours only for the automatic response to tell me the working hours of DHL Ghana and then hang up. I mean I know its Ghana but guys its 2017 and we still cannot maintain the updated statuses of supposedly tracking system of DHL. I have no idea where my document is nor who can help me. Does DHL need to be in Ghana at all if it cannot guarantee the same level of quality service??? I simply want to track my document. its Saturday and 915AM now in Ghana, called almost 7 different numbers and none gets a response.

• en

  samuel kofi Kessie

  :: 09 May 2017 12:07:46

  I called from the US for Mum's visa which was sent to your office for pickup and this lady who picked up the phone seemed annoyed and will not even answer my questions and explain things further. This is customer service and as such the staff need to understand this since people call to find out about their packages and absolutely nothing else. They don't get paid to be disrespectful to customers. You dare not do that in the US. DHL is a reputable company and as such should hire qualified, quality customer service oriented professionals and respectful workers regardless. I called the office in Accra the same day I posted this.